Frequently Asked Questions

What is PaLoad?

PaLoad is an independent website that provides information about prepaid load, mobile data promos, call & text packages, and registration guides for Philippine telecommunication networks including Smart, Globe, TM, TNT, and DITO.

Is PaLoad affiliated with Smart, Globe, TM, TNT, or DITO?

No. PaLoad is not owned by or officially affiliated with any mobile network operator. All trademarks belong to their respective owners.

Is the information free?

Yes. All promo guides, tutorials, and articles on PaLoad are available free of charge.

How often are promo listings updated?

We regularly review and update our content whenever telecom providers announce new promos or changes.

Can promo prices change?

Yes. Mobile network operators may modify promo prices, inclusions, or availability without prior notice.

How do I register for promos?

Each article contains registration instructions using USSD codes, official mobile apps, or supported payment channels.

Do you sell prepaid load?

No. PaLoad only provides informational guides and does not sell prepaid load or mobile subscriptions.

How can I contact you?

Visit our About Us page or provide a Contact page if you wish to reach us.