How To Load

Below is a step-by-step procedure on how to send load to any mobile number subscribed to a Philippine based telecom.

This step-by-step procedure applies for Globe Telecom networks, Smart Communications networks, Sun Cellular networks and DITO Telecommunity.

You do not need to choose the network, as PaLoad automatically determines the network for you after the order has been placed.

Step 1 - Go to homepage

Step 2 - Choose Amount


Step 3 - Enter Mobile Number

Enter mobile number by following the format:

<country code> <network prefix code> <7 digit mobile number>

for ex. +639171234567


Step 4 - Click “Add to Cart” button


Step 5 - Shopping Cart

Once you've added the item into your cart, you should see it appear on the right side of the page in your Shopping Cart.


Step 6- Coupon

If you have a Coupon, now is the time to use it.

To use a coupon, simply enter the Coupon Code into the text field and hit the apply coupon button.


After you hit the coupon button, you will be notified whether the coupon code application was a success or a failure.


Troubleshooting Failed Coupon application

>>Please make sure you apply the coupon code as is (correct spelling, capital letters, no spacing, no quotation marks, etc.)

>>Coupon may have expired

>>No such coupon exists

Once you're finished, you can proceed to checkout as normal.

Step 7 - Order More or Checkout

If you're done placing orders, click the “Checkout with Paypal” button.

If you want to place more orders, simply Step 1.


Step 8

Please wait as the transaction is being processed


Step 9

1. Choose which way to transact.

Log in to PayPal if you have a PayPal account.

or choose the “continue checkout” if you prefer to transact directly from your credit card.


Step 10

Enter payment details


Step 11

Click the Return to Website button to return to our website


Step 12 - Sit Back and Relax

• You will receive a “Thank You” email regarding the successful placement of the order.

• Once the mobile load is transferred to the mobile number, an SMS with a unique Reference Number will be sent to the Mobile Number.

• Likewise, you will receive a “Confirmation” email with the same unique Reference Number as well.

PaLoad instantly processes each order as soon as the payment has been verified. However, there may be rare instances of delay due to cellular network congestion or scheduled maintenance downtimes. During these times, our system automatically queues and processes the orders once system is back online. PaLoad has an uptime guarantee of 99.5%.

Lastly, all orders are covered with PaLoad's Money Back Guarantee.